Terms & Conditions 99 Dragon – A Complete Platform Guide for Malaysia Users

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Member" or "you") and the 99 Dragon platform ("99 Dragon", "we" or "the platform"). These Terms govern your use of the website, mobile application, and all services provided by 99 Dragon.

By accessing or using the 99 Dragon platform in any way — including browsing the website, registering a new account, making a deposit, or joining any game — you confirm that:

• You have read and fully understood these Terms;
• You agree to be bound by these Terms and all related policies;
• You have the legal capacity to enter into a binding agreement;
• You meet all eligibility requirements stated in Section 2.

To register and use the 99 Dragon platform, you must meet all of the following eligibility requirements without exception:

• Age requirement: You must be at least 18 years old at the time of registration. 99 Dragon takes the protection of minors from gambling activities seriously.
• Location: You must be in a location where the use of this platform is permitted under the local laws applicable to you.
• Legal capacity: You must have full legal capacity to enter into a binding agreement.
• One account only: Each individual is entitled to hold only one active account at 99 Dragon. Registering multiple accounts is a serious violation of these Terms.
• Non-staff: 99 Dragon staff, their immediate family members, and business partners are not eligible to register as regular members.

The 99 Dragon account registration process is designed to be simple and fast. You are required to provide accurate, truthful, and up-to-date information during registration. Failure to provide correct information may result in your account being suspended or terminated.

Upon registration, you agree to:

• Providing your full name, an active phone number, and a valid email address;
• Setting a strong and unique password for your 99 Dragon account;
• Keeping your account information up to date whenever changes occur;
• Notify us immediately if you suspect any unauthorised access to your account.

You are fully responsible for all activities that occur under your account. 99 Dragon will not be liable for any losses arising from third-party access to your account as a result of your own failure to keep your login credentials secure.

99 Dragon supports a range of deposit methods commonly used by Malaysians. All deposits are processed in Malaysian Ringgit (RM) and credited to your account automatically once payment confirmation is received.

Deposit methods accepted by 99 Dragon are:

• Digital wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Online banking: Maybank2u, CIMB Clicks, and other banks via FPX
• Instant transfer: DuitNow

Deposit conditions you need to understand:

• The minimum deposit is RM30 per transaction;
• All deposits must be made from a payment method registered in your own name;
• 99 Dragon does not accept deposits from third parties or any source that cannot be verified;
• Any attempt to deposit funds from illegal or suspicious sources will be reported to the relevant authorities;
• Daily and weekly deposit limits may apply depending on your account tier.

You are entitled to withdraw your account balance at any time, subject to the conditions set out below. 99 Dragon is committed to processing all valid withdrawals in the shortest possible time.

Applicable withdrawal conditions:

• Withdrawals may only be made to the same payment method used for the original deposit — this is a safeguard against money laundering;
• Any bonus received must meet the specified rollover requirements before the related funds can be withdrawn;
• The minimum withdrawal amount is RM50 per transaction;
• Withdrawals via digital wallets (Touch 'n Go eWallet, GrabPay, DuitNow) are typically processed in under 5 minutes;
• Withdrawals via FPX to a bank account may take up to one hour depending on the bank's operating hours;
• 99 Dragon reserves the right to request identity verification documents (KYC) before approving withdrawals above certain thresholds.

99 Dragon offers a range of bonuses and promotions to both new and existing members from time to time. All bonuses are subject to the rollover requirements and validity periods specified for each offer.

General bonus principles at 99 Dragon:

• Each bonus will clearly state the rollover amount required — for example, "5x rollover" means you must wager five times the bonus amount before any related funds can be withdrawn;
• Bonus rollover must be completed within the specified validity period — typically between 7 and 30 days depending on the bonus type;
• The welcome bonus can only be claimed once per new user;
• Any attempt to abuse the bonus system, including the use of multiple accounts or player coordination, will result in the cancellation of all bonuses and account closure;
• Some games may not count, or may only partially count, towards meeting rollover requirements — refer to the individual bonus terms for full details.

All weekly promotions such as cashback and prize contests are also subject to the individual terms displayed alongside each offer. In the event of a conflict between these general terms and the terms of a specific promotion, the specific promotion terms shall apply to the relevant matter only.

The 99 Dragon platform offers a wide range of game categories, including slots, live casino (Baccarat, Roulette, Blackjack, Dragon Tiger), poker, RNG table games, and Sports Betting covering the Malaysia Super League, EPL, badminton, and e-sports. Each category has its own rules, which are displayed within the platform.

Behaviour that is NOT permitted in any game on 99 Dragon:

• Using automated software (bots), scripts or any tools to assist gameplay without human involvement;
• Colluding or cooperating with other players to gain an unfair advantage in any game;
• Exploiting bugs or technical vulnerabilities in the system for personal gain;
• Using Sports Betting "hedging" strategies designed to guarantee profit with no risk;
• Any form of manipulation or cheating that compromises the integrity of the game.

In the event of a dispute regarding game outcomes, 99 Dragon will review available recordings and system logs. 99 Dragon's decision in such matters is final.

99 Dragon takes platform security and member data protection seriously. All personal information and financial transactions are secured with 256-bit SSL encryption. Our platform is fully compliant with Malaysia's Personal Data Protection Act (PDPA) 2010.

As a member, you are also responsible for keeping your account secure:

• Never share your password, PIN, or 99 Dragon account login details with anyone, including our support team (we will never ask for your password);
• Use a strong, unique password that is not used for any other online account;
• Log out of your account at the end of each session, especially when using a shared device;
• Enable two-factor authentication (2FA) where available for an additional layer of protection;
• Contact 99 Dragon customer support immediately if you suspect your account has been accessed without your authorisation.

For full details on how 99 Dragon handles your personal data, please refer to Privacy Policy our team.

99 Dragon takes a serious and proactive approach to responsible gaming. We believe that good entertainment should be enjoyed within healthy and responsible boundaries. All games on this platform are strictly intended for adult entertainment purposes.

Self-control tools provided by 99 Dragon to all members:

• Deposit limits: Set a daily, weekly or monthly deposit limit that cannot be increased during the cooling-off period;
• Loss limit: Set the maximum amount you are comfortable losing within a given period;
• Betting limits: Set a maximum bet limit per gaming session;
• Temporary pause: Temporarily restrict access to your account for between 24 hours and 30 days;
• Self-exclusion: Permanently close your account using the self-exclusion option.

99 Dragon reserves the right to suspend, restrict or close any member account under the following circumstances:

• Violation of any part of these Terms & Conditions;
• Providing false or misleading information during registration or while using the platform;
• Detection of more than one account believed to belong to the same individual;
• Detection of fraudulent activity, money laundering, or any other illegal activity;
• Misuse of the bonus system, including bonus hunting or techniques that go against the spirit of a promotion;
• Threatening, abusive, or harassing behaviour towards staff or other members;
• Upon request by the relevant authorities.

If an account is closed due to a Terms violation, any remaining balance may be forfeited by 99 Dragon depending on the nature of the breach. Members who voluntarily close their account are entitled to any eligible balance once all relevant rollover requirements have been met.

The 99 Dragon platform is provided "as is" and "as available". 99 Dragon makes no guarantee that the platform will be error-free, uninterrupted, or suited to your specific requirements at all times.

To the extent permitted by applicable law, 99 Dragon is not liable for:

• Any financial losses arising from gaming activity, including losses from game outcomes that did not go in your favour;
• Service disruptions caused by system maintenance, unforeseen technical issues, or circumstances beyond our control;
• Losses resulting from unauthorised access to your account caused by your own negligence;
• Internet connectivity or device issues that prevent access to the platform;
• Game results interrupted mid-session due to technical issues — in such cases, 99 Dragon will apply a fair resolution policy based on the state of play at the time of the disruption.

99 Dragon reserves the right to update, modify or add to any part of these Terms & Conditions at any time. Amendments to the Terms take effect immediately upon publication on the 99 Dragon website, unless otherwise stated.

How we will notify you of any amendments:

• In-platform notifications upon login for significant amendments;
• Email to the address registered to your account;
• Updates to the "Last Updated" date at the top of this document.

It is your responsibility to review these Terms & Conditions periodically. Your continued use of the 99 Dragon platform after any amendments are published will be deemed as your acceptance of the updated terms.

If you do not agree with any amendments to the Terms, you have the right to close your account and withdraw any eligible balance before the amendments take full effect. Please contact 99 Dragon customer support at support@99dragon.xyz to assist you with the account closure process if required.